"WHAT DRIVES THE NEW CONSUMER?
WHY IS DATA THE NEW GOLD AND ARTIFICIAL INTELLIGENCE A BLESSING?
HOW CAN YOU REDESIGN YOUR ORGANIZATION AND SUSTAINABLY ENSURE ITS RELEVANCE?

Technology continues to change the world. In order to keep evolving as a manager, you have to find inspiration in that world. You have to have the courage to read the signals, to fully dedicate yourself to the needs of the customer, to focus on opportunities and to keep experimenting. Above all, you need to connect with as large a public as possible and simultaneously address every customer individually. This is the only way to survive in an increasingly competitive future.

Managers The Day After Tomorrow reveals the vectors that drive this changing world. Combining insights from sociology, evolutionary theory and psychology, it guides you past the hypes to a new style of management. This book is a handhold for managers in a world that is no longer predictable."
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What if customers expect more than just a good product, excellent service and perfectly performing digital interfaces? And what if new technologies like 5G, artificial intelligence, quantum computing and robotics offer possibilities that go beyond mere ease of use?

Digital ease of use is the new minimum. It has become a commodity. The customer now regards it as the most normal thing in the world to have access to limitless products and services with just a single click of a mouse. In the years ahead, companies will need to play an active role in the 'life journey' of customers: helping to make their dreams come true and removing problems from their daily lives. In addition, customers are looking increasingly to companies instead of governments to tackle societal challenges like climate change, health care and mobility.

If your company succeeds in providing outstanding digital service, becomes a partner in the life of your customers and provides solutions for major societal issues, you will develop 'an offer you can't refuse'.
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Managing change has become an increasingly critical capability in today's turbulent and disruptive work environment. Nevertheless, research indicates that failure rates of change initiatives remain high. Six Batteries of Change proposes a new model that helps managers to deal with this challenging topic in a more effective way, by assessing the extent to which the batteries that are needed to implement change in your organization are charged.

By setting up new frameworks and referring to numerous cases to illustrate the effectiveness of each approach, Six Batteries of Change shows managers how to develop transformation competency by creating a more energized organization, capable of dealing with faster and more complex change.

Disruption can be defined as every evolution in the field of entrepreneurship that threatens to make an organization irrelevant. This book will guide you through the world that these disruptions create.
Disruption@WORK describes how disruption comes about and which paradigms make up its origins. Using readily applicable models, you will learn how to think more critically about the current position of your organization and what you can do as a leader to maximize its chances of survival, so that you can look to the future with confidence.

"Distributors are hard to manage.
That is what many managers believe.
They always want better prices.
They insist on exclusivity.
They do not implement your strategy.
They are too focused on other products.
They need too much support.

Getting the most out of your distributors starts with you. Improve your channel strategy and dare to challenge your distributors more. They are not only your customers. They are also an extension to your organization. Learn to manage them as such. Like the famous dog whisperer, Cesar Millan, the change does not start with the dog. It starts with the owners. And with distributors, that is you.

The Channel Whisperer is a chronologic approach to improved recruitment, management and development of your potential and current distribution channels. This manager's guide is both for the experienced and novice channel managers working in a national or international B2B environment."
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Drawing enhances memorisation, understanding, talking and listening and sparks communication. It is a universal language, and can help you convey your message more clearly and engagingly - especially during meetings, while laying out ideas or simply in a brainstorming session. So why have all of us stopped drawing at a certain point in our lives?
Start to Draw is a fun and clear-cut guide to drawing and visualising your ideas in your work environment. It is an accessible, bite-size book providing insight into why drawing works, how you can have a great impact on your own (and others') professional work, and how you can end up with a more creative approach to your job.

Along with rapid growth, HRS is experiencing slow decision-making, demotivated people and a failed product release. Chris, the brand new CEO, has to save the company and make it successful again. But how do you transform an organization to become truly agile and effective?
This book introduces Sociocracy 3.0 as a practical guide towards more resilient and meaningful organizations. Sociocracy 3.0 offers a set of proven patterns to navigate complexity and collaborate more effectively, based on equivalence, collective intelligence and an adaptive organizational structure.

Luc Cortebeeck has been fighting for social justice for over forty years. From 2011 to 2017, he was Vice-Chairperson of the ILO Governing Body and in 2017-2018 its Chairperson. The International Labor Organization (ILO) is the UN agency that brings together governments, employers and workers, promotes decent work and social justice, and sets and supervises international labour standards.

In Still Work to Be Done he presents his experiences and insights, which call for reflection and, above all, action. In a far-reaching analysis of labour in today's world - from forced labour in Asia and the Gulf States through the brutal violence against trade unionists in Latin America to the erosion of social security and the right to strike in industrialised countries - he examines the future of work : how can we eliminate child labour and exploitation ? How do we make governments and multinationals respect all workers in supply chains ? How do we use the challenges and opportunities of digitisation to tackle inequality ? How will we work in the post-coronavirus world, after a pandemic hitting the most vulnerable and the young hardest of all ?
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From bestselling author Walter Isaacson comes the landmark biography of Apple co-founder Steve Jobs. In Steve Jobs: The Exclusive Biography, Isaacson provides an extraordinary account of Jobs' professional and personal life.

Drawn from three years of exclusive and unprecedented interviews Isaacson has conducted with Jobs as well as extensive interviews with Jobs' family members, key colleagues from Apple and its competitors, Steve Jobs: The Exclusive Biography is the definitive portrait of the greatest innovator of his generation.

The number 1 US bestseller which is now sweeping across the world. What's the ONE Thing you can do such that by doing it everything else will be easier or unnecessary?

D'ou est venue l'humanité ?
Par quelle voie sommes-nous arrivés jusqu'ici ?
Pourquoi est-ce même important ?

Parce que sans comprendre comment le travail social a créé la société humaine, depuis nos ancêtres les plus éloignés, les travailleurs resteront prisonniers de l'époque capitaliste dans laquelle nous vivons.

Sans savoir comment notre travail transforme la nature, comment il est le moteur qui pousse l'humanité de l'avant, nous ne pouvons pas voir au-delà de l'exploitation de classe, qui déforme chaque aspect de nos relations sociales, de nos idées et de nos valeurs.

La dictature du capital n'a pas toujours existé. Elle n'a que quelques centaines d'années. Comme l'esclavage et le servage avant elle, la domination capitaliste a eu un début... et elle aura une fin.

Seule la conquête révolutionnaire du pouvoir d'État par la classe ouvrière, consciente de sa position de classe et des conditions de son émancipation, peut ouvrir la voie à un avenir. Un avenir qui ne se base pas sur l'exploitation capitaliste, la dégradation de la nature, l'assujettissement des femmes, le racisme et la guerre.

Un monde basé sur la solidarité humaine. Un mode socialiste.

C'est ce qu'une vision longue de l'histoire nous aide à comprendre.
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Why do we do what we do? Why do we exist? Learning to ask these questions can unlock the secret to inspirational business. This title explains what it truly takes to lead and inspire and how you can learn how to do it.

Now available in English for the first time, this new edition of STRATEGOR presents the most recent developments in company strategy and policy. In this collective work, the reader will find a clear and critical analysis of fundamental approaches as well as a summary of the most innovative reflections in the field of general company and organization management.

Attempting to integrate the multiple facets of a director's job, it structures information given by the authors to their students, middle-managers and company heads. It also reflects the experience they have acquired while carrying out their numerous research and consulting missions.

Dans un environnement industriel où qualité et sécurité font loi, c'est la capacité des équipes à identifier les problèmes à la source et à mettre en place des actions correctives immédiates qui feront la différence.
Plus qu'un simple protocole industriel, le QRQC (Quick Response Quality Control) est un état d'esprit qui, une fois déployé, vous permettra de :
diagnostiquer précisément un défaut et minimer son impact économique ;
réagir rapidement à des pannes et ainsi réduire les temps d'arrêt de production ;
améliorer vos processus industriels et instaurer une culture d'amélioration continue.

Cette 2e édition complète et actualisée explique comment implémenter le QRQC au sein de son entreprise, étape par étape. Que vous soyez un professionnel de la qualité, un responsable de production ou bien un dirigeant d'entreprise cherchant à améliorer ses opérations, cet ouvrage de référence vous fournira les connaissances essentielles dont vous avez besoin. Lire la suite Fermer

Around the globe, people are facing the same problem - that we are born as individuals but are forced to conform to the rules of society if we want to succeed. The author debunks the prevailing mythology of success and presents a radical new way to greatness. It also draws on interviews with world leaders.

Innovation is the new business imperative. Every company, big or small, and regardless of its industry, is trying to find the magic formula for innovation. Odyssey 3.14 offers an original approach through invitation to a real journey that combines innovation and strategy. Starting with the 3 pillars that make up the business model, this approach recommends 14 directions to consider for inventing or reinventing the business model.

Odyssey 3.14 is the result of over ten years of research, consulting and teaching by the three authors. They have thoroughly analysed over 80 companies that have successfully invented or reinvented their business models.

This new edition is enriched with recent examples and offers 50 real cases of invention or reinvention of the business model. They aim to inspire you to take action! Lire la suite Fermer

Ce livre permet une préparation optimale pour l'examen IELTS. Utilisant le contenu de Practice Tests Plus IELTS 3, il offre aux étudiants français tous les outils nécessaires pour bien assimiler le test.

Il comprend de nombreux conseils et astuces afin de décrypter tous les pièges classiques de l'épreuve. Les 2 tests d'entraînement facilitent un apprentissage progressif et systématique des difficultés relatives à chaque partie. Les explications sont en français tandis que les intitulés restent en anglais. Les 5 tests complets permettent de s'entraîner dans les conditions réelles de l'épreuve.

Préparation à l'IELTS contient :
- 2 tests d'entraînement + 5 tests complets entièrement corrigés.
- 1 CD MP3 avec les enregistrements des exercices de compréhension orale.

La méthode d'apprentissage développée dans ce livre constitue une approche complète et fidèle au test. Elle garantit une préparation optimale, qui pourra être utilisée par les candidats de manière autonome.
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Why can we never seem to keep on top of our workload, social diary or chores? Why does poverty persist around the world? Why do successful people do things at the last minute in a sudden rush of energy? This title deals with these questions.

Shows us how energy is the ultimate engine of global political and economic change, in a story that spans the old energies on which our civilization has been built, the new energies that are competing to replace them, and the battle over climate change. This book reveals the decisions, technologies, and individuals that are shaping our future.

C'est parce que la Harvard Business Review est née aux USA, dans le Massachusetts, en 1922, que ce livre propose une sélection de 50 conseils novateurs venant directement des États-Unis. Tous ont un seul et même objectif : vous donnez les clés nécessaires pour devenir un manager hors pair. Véritable boîte à outils complète et inspirante, ce guide vous permettra d'avoir toujours sous la main les techniques et les astuces pour assurer un management efficace, donner un coup d'accélérateur à votre carrière et affirmer votre leadership. Grâce à son édition bilingue, vous saurez aussi mieux maîtriser le vocabulaire du business english et toutes ses spécificités ! Quel que soit votre secteur d'activité ou votre fonction, vous retirerez des enseignements précieux livrés par les plus grands penseurs, théoriciens ou praticiens de cette discipline. Fruits de longues recherches et d'une connaissance intime du monde des organisations, les textes présentés expriment les points de vue uniques de leurs auteurs et portent le gage de qualité de la Harvard Business Review. Chaque théorie propose hauteur de vue, mise en perspective, mais aussi mise en pratique des concepts étudiés pour guider la réflexion stratégique.
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The COVID-19 crisis has dramatically advanced the changes that started before the pandemic in the luxury sector. For instance, how is the luxury empire responding to its many challenges, such as the new ways of consumption and distribution, the widespread digitalization, the growing importance of sustainable development and the circular economy, the explosive entry of gaming, the irruption of the metaverse and NFTs, among many others? How has this sector been able to bounce back? Has the global supremacy of leading luxury companies been confirmed, or are new players emerging and creating fresh competition?
Well documented and with many testimonials from key players in the industry, this book is an immersion in the fascinating world of luxury. Essential for understanding what is at stake in this key sector of the world's economy, it gives an account of the emergence of a new normal generating new demands, rules and standards. Lire la suite Fermer

An enriching collection of classical writings about how ancient Romans made--and thought about--money

Ancient Romans liked money. But how did they make a living and sometimes even become rich? The Roman economy was dominated by agriculture, but it was surprisingly modern in many ways: the Romans had companies with CEOs, shareholders, and detailed contracts regulated by meticulous laws; systems of banking and taxation; and a wide range of occupations, from merchant and doctor to architect and teacher. The Romans also enjoyed a relatively open society, where some could start from the bottom, work, invest, and grow rich. How to Make Money gathers a wide variety of ancient writings that show how Romans thought about, made, invested, spent, lost, and gave away money.

The Roman elite idealized farming and service to the state but treated many other occupations with suspicion or contempt, from money lending to wage labor. But whatever their attitudes, pecunia made the Roman world go round. In the Satyricon, Trimalchio brags about his wealth. Seneca accumulated a fortune--but taught that money can't buy happiness. Eumachia inherited a brick factory from her father, married well, and turned to philanthropy after she was widowed. How to Make Money also takes up some of the most troubling aspects of the Roman economy, slavery and prostitution, which the elite deemed unrespectable but often profited from.

Featuring lively new translations, an illuminating introduction, and the original Latin and Greek texts on facing pages, How to Make Money offers a revealing look at the Roman worlds of work and money. Lire la suite Fermer

**Winner of the 2013 Financial Times and Goldman Sachs Business Book of the Year Award** Though Amazon.com started off delivering books through the mail, its visionary founder, Jeff Bezos, was never content with being just a bookseller. He wanted Amazon to become 'the everything store', offering limitless selection and seductive convenience at disruptively low prices. To achieve that end, he developed a corporate culture of relentless ambition and secrecy that's never been cracked. Until now...

Jeff Bezos stands out for his relentless pursuit of new markets, leading Amazon into risky new ventures like the Kindle and cloud computing, and transforming retail in the same way that Henry Ford revolutionized manufacturing. Amazon placed one of the first and largest bets on the Internet. Nothing would ever be the same again.
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